Prescriptions and Dental Exemption check

of the exemption checking service is to confirm if patients who have signed a declaration to claim free NHS prescriptions or dental treatment and have not been confirmed through Real Time Exemption Checking, are eligible to do so.

If NHSBSA are unable to confirm an exemption using the API method an enquiry letter is sent to the patient asking them to evidence their exemption. No manual check takes place before an enquiry letter is issued. This requires a review by the patient to check their exemption status and personal details, and by NHSBSA to confirm this proof of exemption received to consider its validity and potentially close the record.

If NHSBSA are unable to confirm an exemption using the API method an enquiry letter is sent to the patient asking them to evidence their exemption.

Test Data was generated for developing the tool. No live data from production was used.