Agentic RAG Chatbot

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The creation of accurate, detailed, and factually-grounded draft responses to public inquiries takes a large amount of time and could benefit from assistance from LLMs. Because of how complex the responses to the inquiries can be, LLMs alone did not perform well enough to be useful in production, so we decided to build a more advanced chatbot that uses a small team of agents to refine the inquiries, decide what source data to use for grounding, and generate higher-quality draft responses to the inquiries that staff can use as a starting place for writ...