Consult

During a consultation a Civil Servant can review incoming responses to obtain interim responses. Once a consultation has closed to responses, a civil servant can analyse a range of free text and closed question responses to understand the thematic landscape. The tool works by responses being uploaded into the tool and visual outputs are then created that provide an initial indication of the themes within the responses. This allows a basis for further analysis of the responses and can support the creation of a th...

No decisions are made by the tool, so no appeals process exists. For members of the public who wish to raise reviews or appeals about their consultation responses, each individual department will approach this differently in line with current guidance for all consultation reviews and appeals. Users of the tool have the ability to edit any of the AIs outputs if they disagree with them.

In order to evaluate our pipeline we use real and synthetic consultation data. The real data has been sourced from departments using historic consultations. The synthetic data was generated by us using our own methodology, where personas are generated and then they create responses where the ground truth themes are known.