Beam Notes

of generating transcripts and summaries. Beam does not integrate Beam Notes with other CPS systems, and all data processing is carried out in compliance with data protection legislation. Access is restricted to authenticated CPS staff via Single Sign-On, and Beam Notes retains data only for a limited period (up to 30 days) before deletion. All Beam staff and sub-processors are subject to contractual and technical controls, including ISO27001 and CyberEssentials Plus certification, to ensure data security and app...

and verification process prior to use. Beam Notes uses commercial large language models for speech‑to‑text transcription and summarisation. CPS and Beam co‑designed templated structures that provide clear guardrails, ensuring that summaries align with CPS requirements. These models are used exclusively for transcription and summarisation; no automated decision‑making is performed, and data is not retained or used...

The tool will not be used for decision making. Existing CPS policies and procedures for feedback, appeals and complaints continue to apply.

Beam does not train or develop its own AI models. All models used in the CPS deployment are pre-trained by their respective providers (Deepgram, OpenAI). No CPS data is used for model development. Beam pays for enterprise access to these models, which contractually guarantees that no inputs or outputs are used for training or product development by the model providers.