Financial Consumer Agency of Canada / Agence de la consommation en matière financière du Canada

Use LLM models for analysing complaints data, and develop a Market Conduct Risk Model for supporting a risk-based supervision strategy.

M365 Copilot has been deployed to all employees to improve efficiencies and generate value in AI-assisted hours.

Copilot in Azure helps IT admins manage FCAC cloud resources, automate tasks, and optimize performance using natural language and AI-driven insights.

AI Agents developed in-house in Copilot Studio for employee use, primarily for text analysis, consolidating large volumes of documentation, or eliminating manual metadata tagging on publications, speeches, etc.