- 谁在运行
- City of Helsinki - Financial Management / Customer Service
- 它会影响人们吗？
- 有可能。它可能影响人们看到、获推荐、被标记或被优先处理的内容。
- 可能的权利影响: 间接公共影响
我们了解多少？
来源是信息所依据的公开网页或文件。标记说明记录有多完整，不代表系统是否良好或安全。缺少信息不等于缺少保护措施。
来源与延伸阅读
- Talbotti - City of Helsinki AI Register / City of Helsinki AI Register / 2023-03-31
- City of Helsinki AI Register - official inventory / City of Helsinki AI Register
可选详情完整记录与详情
界面和说明指南已经翻译。记录名称与描述、引文、详细编辑说明和链接的公共文件保留发布时的语言，避免悄然改变证据。
它做什么
Talbotti is an electronic contact channel introduced by the City of Helsinki's financial management service. The purpose of Talbot is to improve and increase customer contact opportunities, also outside customer service hours. Chatbot answers questions around the clock and offers, within the opening hours, the possibility to transfer to live chat to continue the conversation with a customer advisor. The new contact channel enables self service for customers and also advises, provides up to date information, links to websites and speeds up the search f...
如果它影响到个人
The service automatically identifies and compiles topics that it cannot answer. These are submitted to the Financial management service experts to develop the conversation paths of the service further. The service is monitored by reviewing the feedback and conversation logs and by analysing the statistics on the use of the service. Based on this data, experts identify the topics customers find interesting and then they develop discus...
AI training material The Ai training material includes sample questions from the content area of the service. The questions have been collected during the development project from the City of Helsinki service experts and they represent the questions citizens ask in customer service situations. The material is owned by the City of Helsinki, but it has not been licensed. The material does not include personal data. The training material is uploaded to the AI, which constructs the model based on the training materi...
来源与延伸阅读
来源是支撑某项说法的公共文件。请直接打开，核实其内容和发布者。
确定性代码从链接的公开记录映射字段，没有生成式模型撰写此文本。
待核事实
- 谁在运行
- City of Helsinki - Financial Management / Customer Service
- 生活领域
- 公共部门
- 证据级别
- 来源支持
- 注释
- 2
- 更新于
- 3年前
分数安排工作，不评价人。
涉及权利的敏感用途、缺少来源、未回答的问责问题和陈旧证据会提高审查优先级；有力的官方文件会降低它。该分数不是对安全、公平或合法性的裁决。
空白字段表示所附公共来源没有给出答案。覆盖范围并不均衡，公开文件不能证明实际表现，证书也有明确适用边界。
以前的版本
- Imported13天前部分Imported from City of Helsinki AI Register.
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添加公共来源、质疑某项说法，或指出缺少联系人工的途径。
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