机构页面显示谁在运行系统、有哪些公共证据，以及哪些问题仍未得到回答。
打开一个系统，查看谁会受到影响、哪项来源支持该说法，以及是否有人可以复核或纠正错误。
The National Highways chatbot provides customers with an additional communication channel to get immediate answers to their questions using publicly available information (such as traffic information).